WhatsApp CRM for small businesses

Run your whole business from one chat.

Gatiwo is a CRM for small businesses in India and Japan that run on WhatsApp. Leads, tasks, GST invoices and payment reminders live in one place. On Premium you give tasks and get lead alerts right in WhatsApp.

English, हिंदी, Hinglish, 日本語Built for India and Japan

TODAY
Tell Rohan: site visit at Mehta's, 7 am tomorrow9:41
New task: Site visit at Mehta residence
For: Rohan
Due: Tomorrow, 7:00 AM
ConfirmCancel
9:41
Task given to Rohan. He got a WhatsApp message about it.9:41
New lead for you: Priya S. · 98•••• 4821
3BHK interiors · Pune
Source: Google Ads9:42
Task createdRohan · Tomorrow 7:00
New lead · ₹4.2LGoogle Ads · Pune
Morning summary 8:00 AM
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One app, set up for your kind of business in minutes

Interiors and renovationContractorsPainting and waterproofingElectrical and plumbingSolar installersReal estate brokersBuilders and developersClinicsSalons and spasGyms and fitnessCoaching institutes
Schools and preschoolsDistributors and dealersRetail shopsManufacturersAgencies and ITCA and legalTravel and eventsInsurance and financeHome servicesInteriors and renovationContractorsPainting and waterproofing
Why Gatiwo

Most CRMs ask your team to type all day. With Gatiwo the work comes in on WhatsApp and the CRM keeps up. Gati means speed. That's the whole idea.

1

WhatsApp number to run your team and get lead alerts

20

Business types to pick from at sign up

4

Languages: English, हिंदी, Hinglish and 日本語

7

Team roles, each seeing only what they should

Everything else, built in

A complete CRM for small business behind the chat.

Lead management, jobs, tasks, quotes, GST invoices and payment reminders in one CRM, already shaped for your kind of business.

Leads & jobs

Every lead, every job, every stage.

Follow ups don't slip. Drag work from first call to won with stages that match how your business really runs.

New 4
  
Arjun M.Solar 5kW · ₹2.9L
Sneha R.Kitchen · ₹1.6L
Visit 3
Iyer family2BHK · ₹5.1L
Dr. ShahClinic · ₹8.0L
Quote 2
Gupta TradersOffice · ₹3.4L
Won 9
Kapoor VillaFull home · ₹6.2L
Priya S.3BHK · ₹4.2L
Quotes & invoices

GST quotes customers accept with a tap.

Quotes and GST invoices sent as a link or a PDF. Customers accept the quote from the link.

QUOTE · GW0142
Kapoor Villa
Accepted
Modular kitchen₹2,40,000
Wardrobes × 3₹2,85,000
GST 18%₹94,500
Total₹6,19,500
PDF Customer link Hindi
Payment reminders

Payment reminders without the awkward call.

A polite reminder written for you. One tap opens WhatsApp with it ready to send. Add your UPI ID and customers in India can pay the invoice by UPI from its link.

Namaste Kapoor ji, a gentle reminder that ₹62,000 for Kapoor Villa is due. View and pay here: app.gatiwo.com/p/k7…10:00
Send on WhatsApp
Tasks with proof

Work done, with a photo to prove it.

Field staff tick off tasks from their phone and attach a photo. You see it the moment it's done.

Measure kitchen, Iyer
Deliver tiles, Shah clinic
Site photos, Kapoor Villa Proof
Morning summary

Your day, ready at 8 AM.

Approvals, money due, late work and new leads in one short summary for owners and admins every morning. On Premium it comes on WhatsApp too.

Good morning, Amit 8:00 AM
Approvals waiting2
Late work3
Money due₹1,84,500
Voice notes

Talk instead of typing.

After a call tap the mic and record what happened. Save it as a task or on a job. On Premium a voice note you send on WhatsApp becomes text.

WhatsApp voice note as text
Your language

Speaks like your team.

Helloनमस्तेNamasteこんにちは
EnglishहिंदीHinglish日本語
Roles

Everyone sees just their part.

OOwner
AdAdmin
MManager
SSales
AAccountant
FField staff
VViewer
How it works

Set up in minutes, before your next chai.

1

Sign up

Sign up with Google or with your email and a password. Then add your business name and WhatsApp number.

you@yourbusiness.in
••••••••
Create accountor continue with Google
2

Pick your business

Choose from 20 business types. Gatiwo sets up the stages, fields and messages that fit.

Interiors Solar Clinic Coaching Real estate Distributor
3

Link WhatsApp

Send your one time code to the Gatiwo number and invite your team. The WhatsApp assistant comes with Premium, or ask for a 2 week trial.

LINK48291736
Send on WhatsApp
Built for speed

Made for businesses that run on WhatsApp.

Interior studios, solar installers, clinics, coaching centres, dealers. If your team lives on WhatsApp, Gatiwo already fits.

Create your account
6people

On the full CRM, free forever. No card needed.

4

Languages, so every person on the team is comfortable.

0apps

To install for your team to get tasks. On Premium, WhatsApp is enough.

7roles

Your data is kept apart from every other business. Roles decide who sees what.

Pricing

Free CRM for up to 6 people. Upgrade when you grow.

The full CRM is free for teams of up to 6. Premium adds the Gatiwo WhatsApp assistant and room for everyone, priced per person: the bigger your team, the less each person costs.

Free Up to 6 people
₹0free foreverfor small teams

The full CRM, ready to use from your phone or computer.

  • Leads, customers and jobs in one place
  • Tasks with due dates for your team
  • Quotes and GST invoices
  • Payment reminders
  • Reports
  • Up to 6 people in your team
  • No WhatsApp assistant

Room for 6 people. Need more people or the WhatsApp assistant? Move to Premium when you are ready.

Premium WhatsApp assistant included
₹899per person a month+ 18% GST

Everything in Free, plus the Gatiwo WhatsApp assistant, for a team of any size. The price per person drops slab by slab as you add people, down to ₹499.

  • Everything in Free
  • The Gatiwo WhatsApp assistant: run the CRM from WhatsApp
  • Lead alerts on WhatsApp
  • The morning summary on WhatsApp
  • Voice notes and AI commands
  • Any number of people, cheaper per person as the team grows
Included every month, per person
300WhatsApp messages
200AI commands
50voice note minutes

Added up for the whole business, so a team of 5 gets 1,500 messages a month. Each person can use up to an equal share.

Pay yearly: pay for 10 months, get 12.
Get PremiumOur team sets it up for you. Want to try first? Sign up free and ask for a 2 week WhatsApp trial in the app. Our team switches it on.

Price per person, slab by slab

It works like tax slabs: the first 5 people are ₹899 each, the next 5 are ₹799 each, and so on. Every new slab costs less, and the earlier slabs stay the same.

People in your teamPer person a month
1st to 5th person₹899each
6th to 10th person₹799each
11th to 20th person₹699each
21st to 50th person₹599each
51st person onwards₹499each

What a team pays

A month on Premium, before 18% GST.

5 people5 × ₹899₹4,495a month + GST
10 people5 × ₹899 + 5 × ₹799₹8,490a month + GST
20 people5 × ₹899 + 5 × ₹799 + 10 × ₹699₹15,480a month + GST
Have a trial or discount code? Add it to your Premium request and our team applies it for you.
Online payment is coming soon. For now, send us your request and our team sets up Premium for you.
Prices are in Indian rupees. Pricing for Japan is coming soon, and you can already send us a request.
FAQ

Questions about Gatiwo, answered.

Anything else? Sign up free and look around. The CRM is yours to try with no card needed. Or read our guide to choosing the best CRM in 2027.

Try Gatiwo

Gatiwo is CRM software for small businesses in India and Japan, made by Artimora Private Limited. Leads, customers, jobs, tasks, quotes, GST invoices and payment reminders live in one app. On Premium your team can also run it from a WhatsApp chat.

Yes. The Free plan is free forever and has the full CRM: leads, customers, jobs, tasks, quotes, GST invoices, payment reminders and reports, for up to 6 people. The Gatiwo WhatsApp assistant and bigger teams come with Premium, from ₹899 per person a month + GST, and less per person as your team grows.

Yes, in early access. Sign up free, open Settings and tap WhatsApp to ask for a free 2 week trial. Tell us what you want from your CRM and the problem you face today. Our team will contact you and switch it on.

Online payment is coming soon. For now tap Get Premium above, or open Plan in Settings in the app, and send us your request. Our team then sets up Premium for your business. Have a trial or discount code? Add it to your request and our team applies it to your business. Paying yearly? You pay for 10 months and get 12.

Gatiwo has one business number for WhatsApp. After you sign up you get a one time code. Send it to that number within 10 minutes and your chat is linked. Your team links the same way and each person can only do what their role allows. The WhatsApp assistant is in early access on Premium. Free accounts can ask for a 2 week trial.

No. The Gatiwo number is for you and your team. Messages to customers, like quotes and payment reminders, go from your own WhatsApp, so customers always hear from you.

When you sign up you pick what your business does from 20 types. They range from interiors and solar to clinics, coaching, real estate and distribution. Gatiwo sets up the right stages, fields and wording for it.

Yes. Gatiwo makes quotes and GST invoices with CGST and SGST or IGST. It also makes bills of supply, credit notes and receipts. Customers accept quotes from a link. Once you add your UPI ID customers in India can pay an invoice by UPI from its link. For Japan it makes qualified invoices.

English, Hindi, Hinglish and Japanese. Each person on your team can choose their own.

Email us at support@gatiwo.com or call +91 81303 50860. In the app, open your account menu and tap Help and support.

Every business's data is kept separate from every other business at the database level, and roles decide who in your team can see money, customers and settings. Read our Privacy Policy.

Yes. The owner can export the business data from Settings. Anyone can delete their own account from My profile.

Gatiwo works in the browser on any phone or computer today. Android and iPhone apps are planned.

Gatiwo is a product of Artimora Private Limited, a company registered in India with its office in Noida.

Get started

Your business, one message away.

Create your account for free. Already using Gatiwo? Log in and pick up where you left off.

Tell Rohan meeting 7 amTask given to RohanHow much is pending?₹1,84,500New lead from Google Ads